1. Refund Eligibility

We want you to be satisfied with JSONPost. If you’re not completely satisfied with our service, you may be eligible for a refund under the conditions outlined in this policy.

2. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for new subscribers. If you’re not satisfied with our service within the first 30 days of your subscription, you can request a full refund. This applies to your first billing cycle only.

3. Refund Conditions

To be eligible for a refund, the following conditions must be met:

• The refund request is made within 30 days of the initial purchase
• You have not violated our Terms of Service
• Your account is in good standing
• You provide a valid reason for the refund request

4. Non-Refundable Items

The following items are not eligible for refunds:

• Subscription renewals after the initial 30-day period
• Partial months of service
• Add-on services or premium features purchased separately
• Accounts terminated for Terms of Service violations

5. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at support@jsonpost.com
2. Include your account email and subscription details
3. Provide a reason for your refund request
4. Allow up to 5 business days for our team to review your request

6. Refund Processing

Once your refund request is approved, we will process the refund to your original payment method within 5-10 business days. The exact timing may vary depending on your payment provider. You will receive an email confirmation once the refund has been processed.

7. Service Cancellation

You can cancel your subscription at any time through your account dashboard. Cancellation will prevent future billing, but you will retain access to the service until the end of your current billing period. Cancellation does not automatically qualify for a refund unless within the 30-day guarantee period.

8. Downgrade Policy

If you downgrade your plan, the change will take effect at the start of your next billing cycle. We do not provide prorated refunds for downgrades, but you will continue to have access to your current plan features until the billing period ends.

9. Dispute Resolution

If you have a billing dispute or are unsatisfied with our refund decision, please contact our support team first. We are committed to resolving issues fairly and promptly. If we cannot reach a satisfactory resolution, you may pursue other legal remedies available to you.

10. Policy Changes

We may update this refund policy from time to time. Any changes will be posted on this page with an updated revision date. Changes to this policy will not affect refund requests made before the policy change.

11. Contact Information

For questions about this refund policy or to request a refund, please contact us at support@jsonpost.com